Capital Mini Storage Kanawha City WV
June 26, 2017
Our business currently has a storage unit at this location. In the past few weeks the unit was broken into and over $3500.00 in items were stolen. The storage location is not maintained, we have learned from local police that the place is broken into on a regular basis. The staff is very unprofessional and when contacted concerning the theft and break in was rude, unprofessional, would not provide any contact information for supervisors or other contact persons. The fencing around the area had "large" holes and had falling down in several places, but not customers where notified of the unsecured area around the storage, until after the break in, and not by the managers on site, but the police at time of break in. The roads in the storage area are not maintained, the gate is left open most of the weekends and any persons can entered at their own will. The site is listed as "secure" and cameras on site, but after break in, no footage could be provided from management. A formal complaint was filed on the web site and no one from management of owners contacted us, and as of this date has still not and the break in was over 10 days ago. I would not recommend this facility to anyway for use of storage or rental after all this.