FAQ's about Self Storage
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November 26th, 2025
Finding the right self-storage solution can feel overwhelming, whether you’re moving, decluttering, or simply need extra space. A well-run storage facility offers safe, flexible, and affordable options for both personal and business needs. To help you choose the best storage unit and understand how the rental process works, we’ve put together this quick and helpful FAQ. Below, you’ll find answers to the most common questions customers ask when searching for reliable storage in their area.
1. What is self-storage?
Self-storage is a secure service where you can rent a storage unit to store personal or business belongings. A storage facility offers different unit sizes, 24/7 access options, and safety features such as cameras and gated entry. When choosing a facility, be sure to ask about security features and access hours, as they can vary by location.
2. How do I choose the right storage unit size?
Start by deciding whether you need climate-controlled storage or drive-up access. Climate-controlled units regulate temperature and humidity, offering extra protection for sensitive items. Drive-up units make loading and unloading convenient, especially for heavier items. Next, choose the size. A small 5x5 unit works well for boxes and small belongings, while larger units like 10x20 or 10x30 can fit furniture, vehicles, or business inventory. To make it easier, IncaAztec offers an online storage calculator where you can list your items, and it will recommend the perfect size.
3. What can I store in a storage unit?
You can store furniture, seasonal items, business supplies, vehicles, and personal belongings. Most facilities allow almost anything except food, perishables, hazardous materials, or items that could create safety concerns. Be sure to consult the facility manager for specific items. that are restricted at the facility where you are storing.
4. Are my items safe in a storage facility?
Yes. Modern self-storage facilities use features like gated access, security cameras, and well-lit grounds. For extra protection, choose a strong disc lock.
5. How does renting a storage unit work?
Renting a unit is simple:
- Choose your unit size
- Complete the rental online or in person
- Move your items in
For added convenience, IncaAztec offers contactless rentals, flexible month-to-month leases, and easy online payments to make the renting and storing process as simple and stress-free as possible.
6. Do storage facilities offer climate-controlled units?
Yes. Climate-controlled units are ideal for items sensitive to temperature and humidity, such as electronics, antiques, wood furniture, photos, collectibles, and important documents.
7. Can I access my storage unit anytime?
Some facilities offer 24/7 access, while others have set gate hours for security. Always check access hours ahead of time to make sure they match your schedule.
8. Are there vehicle storage options?
Yes. Many facilities offer outdoor parking spaces or large drive-up units that can store cars, boats, RVs, motorcycles, and trailers.
9. How long can I keep a storage unit?
Most self-storage facilities offer flexible, month-to-month rentals. You can keep your unit as long as you need, whether it’s for a short transition or long-term storage.
10. How much does a storage unit cost?
Pricing varies based on unit size, location, climate control, and available features. For the most accurate rates, check the facility’s website or Google Business Profile.
11. Can I reserve a storage unit online?
Yes. Most storage facilities allow you to reserve or rent a unit directly from their website or Google Business Profile, making the process fast and convenient.
12. What should I look for in a storage facility?
Choose a facility with strong security, clean grounds, bright lighting, convenient access hours, and a helpful team. Google reviews are an excellent way to get a sense of customer satisfaction before you rent.
Whether you’re storing a few boxes or an entire household, the right storage facility should make the process simple, secure, and stress-free. By understanding what to look for—unit sizes, security, access, and pricing—you’ll feel confident choosing a storage solution that fits your needs. If you ever have questions, the team at your local storage facility is always happy to help guide you through the process.
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